Reference

Privacy Policy For Your data99 Account

Your Privacy Policy access starts with a clear view of how we handle account details, wallet records and device activity.

Account dataWallet recordsDevice choicesPolicy requests
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data99 Privacy Policy For Your data99 Account
HELP WITH REQUESTS

Contact Us About Privacy Policy

A privacy question should not get lost beside a wallet status issue, so we keep the route tied to your account help path.

Account help path Open the signed-in account help path for a Privacy Policy request.
Wallet record check If your question concerns DANA, OVO, GoPay or QRIS, send the transaction reference rather…
Security concern Report an unfamiliar sign-in or device event through account help as soon as you…
DATA HANDLING

What We Keep And Why

Privacy Policy choices are easier when each data purpose is visible. We use account details to provide access, transaction references to reconcile wallet activity and security signals to…

Account details

We handle the contact and account details needed to create, verify and maintain your access.

Cookie choices

Cookies can retain a necessary session or remember a selected setting on your device.

Device security

A sign-in from a new phone or browser can create a security event linked to your account.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity may leave references such as amount status, time and account…

Retention choices

When you ask how long a record remains, we explain the purpose and any rule that requires continued storage.

Change requests

Send correction, access or deletion requests through the signed-in account help path.

Privacy Policy Answers For Indonesia

The questions below address the Privacy Policy points you are most likely to check before opening an account. We cover the data connected to sign-in, local wallets, cookies, device use, account requests and eligibility. If your situation is not listed, contact us from the account help path with enough detail for us to locate the relevant record without sending passwords or wallet PINs.

The data99 Privacy Policy covers account details, phone verification, sign-in events, cookies, device signals and transaction references linked to your use of our services. It also explains your routes to ask for access, correction or deletion, subject to applicable retention duties.

No. When you use DANA, OVO, GoPay or QRIS, we may handle a transaction reference, status and account link, but you should not send a wallet PIN to us. Support can use the reference to investigate a payment record without receiving secret credentials.

Sign in and use the account help path to request a copy or explanation of personal data linked to your account. State the request clearly and provide the account email or phone detail. We may verify ownership before sharing records with you.

Yes. The Privacy Policy allows you to ask about an inaccurate account detail through account help. Tell us which field is wrong and what it should say, then complete any ownership check we request before we change the record.

Cookies may keep a necessary session active or remember a device setting, while your browser controls optional cookie storage. If you remove them, you may need to sign in again before sending a Privacy Policy request or checking account details.

We retain transaction references and related security records for the operational, dispute or legal period that applies to them. Ask through account help for the purpose connected to a record and whether it can be removed; some records may need to remain stored.

Yes. Access and eligibility depend on local law. Our Privacy Policy applies where local law permits, and we explain any restriction affecting your request. Use account help for a location-specific question, and do not send passwords or wallet PINs.

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